Last updated: 4 June 2026
1. Who We Are
HeroLead is operated by Blueberry Web Solutions Pvt Ltd.
Operated by: Blueberry Web Solutions Pvt Ltd
Address: Unit No. 304, South City Business Park, 770 Anandpur, Kolkata-700107, West Bengal, India
Phone: 833-585-0000
Email: info@blueberrywebs.com
GST No.: 19AAFCB5797D1ZD
CIN: U72300WB2013PTC194328
2. Information We Collect
We may collect information that you provide through our website forms, emails, calls, WhatsApp, SMS, onboarding forms, or other communication channels. This may include your name, business name, email address, phone number, WhatsApp number, website, industry, location, target audience details, campaign goals, budget range, lead requirements, and other information needed to review or manage your campaign.
We may also collect technical information such as IP address, browser type, device information, referral source, pages viewed, form submissions, and website usage data through analytics, pixels, cookies, or similar technologies if they are enabled.
3. How We Use Information
We may use your information to respond to enquiries, prepare lead generation plans, provide campaign management services, set up lead capture workflows, route leads to Google Sheets or CRM systems, send service-related communications, provide reports, improve our website, maintain records, prevent misuse, and comply with legal obligations.
4. Advertising and Lead Data
When we help manage campaigns, lead data may be collected through advertising platforms, landing pages, forms, CRM tools, Google Sheets, WhatsApp, SMS, email, and automation tools. The client remains responsible for ensuring that their use of lead data, follow-up messages, and customer communications complies with applicable laws and platform policies.
5. Sharing of Information
We may share information with trusted service providers and tools required to provide our services, such as advertising platforms, CRM providers, Google Workspace, Google Sheets, website hosting providers, analytics tools, email service providers, Twilio, WhatsApp service providers, payment processors, automation tools, professional advisors, and legal or regulatory authorities where required.
We do not sell your personal information to advertisers.
6. Cookies, Pixels, and Analytics
Our website or campaigns may use cookies, pixels, analytics, and tracking technologies to measure traffic, form submissions, campaign performance, and remarketing audiences. You can control cookies through your browser settings, but disabling them may affect some website features or measurement accuracy.
7. Data Security
We use reasonable technical and organisational measures to protect information from unauthorised access, misuse, loss, or disclosure. However, no website, platform, or transmission method is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep information for as long as needed to provide services, manage campaigns, maintain business records, resolve disputes, comply with legal obligations, and improve our services. We may delete or anonymise data when it is no longer required.
9. Your Rights and Choices
Depending on applicable law, you may request access, correction, deletion, withdrawal of consent, or limitation of certain processing activities. To make a request, contact us at info@blueberrywebs.com. We may need to verify your identity before acting on your request.
10. International Tools and Third-Party Platforms
Some third-party platforms and tools used for campaign management, storage, communication, analytics, or automation may process data outside your country. Their own terms and privacy policies may apply to their services.
11. Children’s Data
HeroLead is intended for business users and is not directed at children. We do not knowingly collect personal information from children through this website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
13. Contact Us
For privacy questions or requests, contact Blueberry Web Solutions Pvt Ltd at info@blueberrywebs.com or call 833-585-0000.